Dear ,
I hope this email finds you well. I am writing to report a technical issue I am experiencing while trying to access a website using Google Chrome on my iPad Pro and iPhone. While the website loads without any problems, it does not display any content. Furthermore, when I attempt to click on the login button, there is no response.
Interestingly, I can successfully browse the website on my iPad, but the issue seems to be specific to the iPad Pro and iPhone devices. I have confirmed that I am using the latest version of Google Chrome on all devices.
I have taken the following steps to troubleshoot the issue but have not been able to resolve it:
Cleared the browser cache on both the iPad Pro and iPhone.
Ensured that JavaScript is enabled on both devices.
Verified that I am using the latest version of Google Chrome on the affected devices.
Attempted to access the website using different browsers and checked for a mobile version if available.
Despite these efforts, the issue persists. Therefore, I believe it may be related to the website itself. I kindly request your assistance in resolving this matter. Please let me know if there are any specific troubleshooting steps I can undertake or if you have any suggestions to help resolve the issue.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely